Privacy Policy For Our Water Restoration Company

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Welcome to San Jose Water Wizards. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, sanjosewaterdamagepros.com, or engage with our services.

Information We Collect

Personal Information

When you contact us or use our services, we may collect personal information that you provide, including but not limited to:

  • Name
  • Email Address
  • Phone Number
  • Mailing Address

Non-Personal Information

We also gather non-personal information automatically when you visit our website. This may include:

  • IP Address
  • Browser Type
  • Operating System
  • Pages Visited
  • Time and Date of Visit

How We Use Your Information

To Provide Services

We use your personal information to:

  • Respond to your inquiries
  • Schedule appointments
  • Deliver water damage restoration services
  • Process payments

Marketing Purposes

With your consent, we may use your information to:

  • Send promotional materials and newsletters
  • Inform you about special offers or new services

Legal Compliance

We may use your information as required by law or to respond to legal requests.

How We Share Your Information

Service Providers

We may share your information with third-party service providers who assist us in our business operations, including:

  • Payment processors
  • Marketing services
  • IT support

Legal Obligations

We may disclose your information if required by law or in response to valid requests by public authorities.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small files stored on your device that help us improve your experience on our website.

Types of Cookies We Use

  • Session Cookies: These cookies are temporary and expire once you close your browser.
  • Persistent Cookies: These cookies remain on your device for a specified period or until deleted.

Managing Cookies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

Data Security

Protection Measures

We implement various security measures to protect your personal information, including:

  • Secure servers
  • Encryption of sensitive data
  • Regular security audits

Data Breach Procedures

In the unlikely event of a data breach, we will notify affected individuals and take necessary actions to mitigate the impact.

Your Rights

Accessing Your Information

You have the right to request access to the personal information we hold about you.

Correcting Your Information

If you believe your information is inaccurate, you can request corrections.

Deleting Your Information

You can request the deletion of your personal information, subject to certain legal exceptions.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

San Jose Water Wizards
Location: San Jose, California
Website: sanjosewaterdamagepros.com