Terms and Conditions
Welcome to the terms and conditions for San Jose Water Wizards, your trusted partner in water damage restoration services located in San Jose, California. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our services.
Purpose of the Terms
These terms and conditions outline the rules and regulations for the use of our services, the rights and responsibilities of both parties, and the procedures that govern your interactions with San Jose Water Wizards.
Definitions
Services
The term “Services” refers to all water damage restoration services offered by San Jose Water Wizards, including but not limited to water extraction, drying, dehumidification, mold remediation, and any associated consulting and support services.
Client
The term “Client” refers to any individual, business, or entity that engages San Jose Water Wizards for services.
Acceptance of Terms
By using our services, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You also agree to comply with these terms and any additional policies posted on our website.
Services Provided
Overview of Services
San Jose Water Wizards specializes in the following:
- Water Extraction: Immediate removal of water from affected areas.
- Drying Services: Professional drying to prevent mold and further damage.
- Mold Remediation: Safe removal and treatment of mold growth.
- Emergency Services: 24/7 emergency response for water damage situations.
Service Availability
Our services are available to clients in the San Jose area. Availability may vary based on location and demand.
Client Responsibilities
Accurate Information
Clients must provide accurate and complete information when engaging our services. Failure to do so may result in delays or additional charges.
Access to Property
Clients must ensure that our technicians have access to the property to perform the required services. This includes providing necessary keys, codes, or permissions.
Payment Obligations
Clients agree to pay all fees associated with the services rendered. Payment terms will be outlined in the service agreement and must be adhered to.
Pricing and Payment
Pricing Structure
Pricing for our services is determined based on several factors, including:
- Severity of water damage
- Size of the affected area
- Specific services required
Payment Methods
San Jose Water Wizards accepts various payment methods, including credit cards, checks, and electronic payments. All payments must be made in accordance with the terms specified in the service agreement.
Late Payments
In the event of late payment, San Jose Water Wizards reserves the right to charge a late fee. Continued non-payment may result in suspension of services until the balance is settled.
Client Rights
Satisfaction Guarantee
We are committed to providing high-quality services. If you are not satisfied with the work performed, please notify us within 48 hours so we can address your concerns.
Limitation of Liability
While we strive to provide the best services possible, San Jose Water Wizards cannot be held liable for any indirect, incidental, or consequential damages arising from our services. Our liability is limited to the amount paid for the services rendered.
Termination of Services
Right to Terminate
San Jose Water Wizards reserves the right to terminate services if:
- The client fails to comply with these terms.
- The client engages in harmful or abusive behavior towards our staff.
- Circumstances arise that prevent us from safely or effectively performing our services.
Client’s Right to Terminate
Clients may terminate services at any time by providing written notice to San Jose Water Wizards. Clients are responsible for payment for any services rendered up to the termination date.
Intellectual Property
Ownership of Content
All content on our website, including logos, text, images, and videos, is owned by or licensed to San Jose Water Wizards. Unauthorized use of this content is prohibited.
Use of Branding
Clients may not use our branding or materials without prior written consent from San Jose Water Wizards.
Governing Law
Jurisdiction
These terms and conditions are governed by the laws of the State of California. Any disputes arising under these terms will be resolved in the appropriate courts of San Jose, California.
Amendments to Terms
Changes to Terms
San Jose Water Wizards reserves the right to amend these terms and conditions at any time. Clients will be notified of significant changes via our website or email. Continued use of our services after such changes constitutes acceptance of the new terms.
Review of Terms
Clients are encouraged to review these terms periodically to remain informed about our policies.
Privacy Policy
Information Collection
San Jose Water Wizards collects personal information necessary to provide our services, including names, addresses, contact information, and payment details.
Use of Information
The information collected may be used for the following purposes:
- To provide and maintain our services
- To notify clients about changes to our services
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
Disclosure of Information
We do not sell or rent personal information to third parties. However, we may share information with trusted partners to provide our services, comply with legal obligations, or protect our rights.
Contact Information
For any questions or concerns regarding these terms and conditions, please contact us:
- Company Name: San Jose Water Wizards
- Location: 690 Saratoga Ave Ste. 100, San Jose, CA 95129, United States
- Website: sanjosewaterdamagepros.com
Conclusion
By using the services of San Jose Water Wizards, you acknowledge that you have read, understood, and agreed to these terms and conditions. We appreciate your trust in our services and look forward to helping you restore your property effectively and efficiently. Thank you for choosing San Jose Water Wizards!